Privacy Policy

Inspire Tanzania Safaris (“Inspire,” “we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal data when you use our website, communicate with us, or book our safari and travel services.

By engaging with Inspire — whether through our website, email, telephone, messaging platforms, or in person — you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, we ask that you do not provide us with your personal information.

1. Information we collect

2. How we use your information

We use the personal information we collect for the following purposes:

• To process and manage your safari booking, including accommodation, transportation, park permits, flights, and activity arrangements.
• To communicate with you about your itinerary, travel documents, pre-departure information, and any changes to your booking.
• To fulfil legal and regulatory obligations — including immigration, tax, and reporting requirements in Tanzania, Kenya, Rwanda, Uganda, and other countries we operate in.
• To share necessary information with partner lodges, camps, airlines, park authorities, and ground operators to deliver the services you have booked.
• To process payments and manage invoicing.
• To respond to your enquiries, feedback, and support requests.
• To send you marketing communications — only with your consent, and you may opt out at any time.
• To improve our services, website, and the overall client experience.
• To protect the safety and wellbeing of our clients and staff during travel.

3. How we share your information

We do not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your information with the following parties, solely for the purpose of delivering our services:

• Accommodation providers — lodges, camps, and hotels listed in your itinerary.
• Airlines and charter flight operators for domestic and regional flights.
• National park authorities — including TANAPA (Tanzania National Parks Authority), the Ngorongoro Conservation Area Authority, Rwanda Development Board, Uganda Wildlife Authority, and Kenya Wildlife Service — for permit and entry requirements.
• Ground transportation providers, driver-guides, and local activity operators.
• Payment processors for secure handling of financial transactions.
• Government and immigration authorities as required by law.
• Insurance providers, where applicable, in the event of a claim or emergency.

All third parties with whom we share your information are required to handle it responsibly and in accordance with applicable data protection laws. We take reasonable steps to ensure that our partners maintain appropriate standards of privacy and security.

4. Data security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure storage of personal data in access-controlled systems.
• Encryption of sensitive information during transmission.
• Limited access to personal data — only authorised staff involved in your booking and travel arrangements may access your information.
• Secure disposal of personal data that is no longer required.

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards practicable for a company of our size and nature.

5. Data retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Booking and travel records — retained for a minimum of seven years to comply with Tanzanian tax and business record-keeping requirements.
• Payment records — retained as required by financial regulations and our payment processors.
• Marketing preferences — retained until you withdraw consent or request removal.
• Website analytics data — retained in anonymised form for up to two years.

After the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.

6. Cookies and tracking technologies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Your rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access — You have the right to request a copy of the personal data we hold about you.
• Correction — You may request that we correct any inaccurate or incomplete information.
• Deletion — You may request that we delete your personal data, subject to any legal retention obligations.
• Restriction — You may request that we restrict the processing of your data in certain circumstances.
• Objection — You may object to the processing of your data for marketing purposes at any time.
• Data portability — Where applicable, you may request that your data be transferred to another service provider in a structured, commonly used format.
• Withdrawal of consent — Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details provided in Section 10 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's privacy

Our services may include families travelling with children. We collect personal information about minors — such as names, ages, passport details, and dietary or medical requirements — only with the consent of a parent or legal guardian, and only as necessary to arrange safe and appropriate travel services. We do not knowingly collect personal data from children without parental consent.

9. International data transfers

As a safari company operating across multiple countries in East Africa, your personal information may be transferred to and processed in Tanzania, Kenya, Rwanda, Uganda, and other jurisdictions as required to deliver your itinerary. Where your data is transferred internationally, we take reasonable steps to ensure it is protected in accordance with this Privacy Policy and applicable data protection standards.

10. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

We are committed to resolving any concerns you may have about your privacy and will respond to all enquiries promptly and with care.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any updates will be posted on our website with the revised effective date. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.